Changing or cancelling a plan

To upgrade or downgrade: open the service in your client area and choose Upgrade / Change plan. Upgrades apply immediately (prorated); downgrades take effect at the next renewal.

To cancel: open the service and choose Cancel, or open a ticket with the date you want it to end. We stop renewing it, and your access continues until the period you have already paid for ends.

Before you cancel, download anything you want to keep — files, databases and email — because they are removed with the service.