Renewing your hosting
Hosting is pay-first — we never charge you automatically. Before each renewal we email an invoice, and the service renews when you pay it.
- Open Invoices (or the link in the reminder email).
- Open the invoice and click Pay Now.
- Once it's paid, the service's Renews on date moves forward automatically.
To pay without lifting a finger next time, save a payment method (see Saved payment methods) and set it as the service's billing agreement — then renewal invoices are paid automatically.
If a service does lapse, open a ticket and we'll help you get it back.
Our team is happy to help - open a ticket or email us.